This message may have been displayed for several possible reasons:

• You entered your Social Security number or Confirmation Number incorrectly.
• You started your application on the Internet but did not complete your claim. If this is the case, you can complete your claim by restarting your application.
• A final decision was made on your application for benefits over four months ago.

If you have received this message and you believe status should be available, call the Social Security Administration’s toll-free number at 1-800-772-1213.