Why doesn't Social Security send a computer expert to the jails and prisons, or provide other technical assistance to help correctional staff in setting up a computer system?
Social Security does not have the staff to support sending a computer expert to over 5,500 correctional and mental health institutions across the United States to assist in setting up a computer system for reporting inmate data to Social Security. However, Social Security provides technical assistance, whenever possible, to correctional and mental health institutions that have questions about reporting inmate data to Social Security. If you have technical questions about reporting formats, or other software issues, contact your local Social Security office at http://www.socialsecurity.gov/locator/ for further assistance.