I have an elderly friend who receives Social Security benefits. I'm concerned that she's unable to manage her money to pay her bills on time. Can Social Security help her?
Yes. When an individual who gets Social Security or Supplemental Security Income (SSI) checks is unable to manage benefits in his or her own best interest, the Social Security Administration appoints a representative payee to assume these responsibilities. In these cases, the Social Security or SSI benefits are sent directly to the representative payee. The payee takes care of using funds for the personal care and well-being of the beneficiary and agrees to report certain changes in the beneficiary's circumstances that could affect the continuing eligibility to receive benefits. To get more information, call your local Social Security office or the Social Security Administration’s toll-free number, 1-800-772-1213, and ask about "representative payees." People who are deaf or hard of hearing may call the Social Security Administration’s "TTY" number, 1-800-325-0778, between 7 a.m. and 7 p.m. on business days.